How to Use the 360Messenger Node in Polling Mode in n8n

Polling Mode allows n8n to periodically check 360Messenger for new messages and events. Unlike Webhook Mode, incoming messages are not delivered instantly. Instead, n8n retrieves new data at scheduled intervals.

This mode is ideal when you need to use 360Messenger across multiple workflows.

What Is Polling Mode?

In Polling Mode, the 360Messenger node works by making API requests to check for new messages and events.

When new data is available, the workflow is triggered automatically and the message information becomes available to the rest of your workflow.

Why Use Polling Mode?

Polling Mode offers greater flexibility when building automation workflows.

Benefits

• Use the same 360Messenger account in multiple workflows.

• No webhook configuration required.

• Easier to manage complex automation projects.

• Suitable for CRM, reporting, and data synchronization workflows.

Considerations

Because the node checks for updates periodically, new messages may take up to one minute to appear in your workflow.

Step 1: Create a New Workflow

In n8n:

1. Create a new workflow.

2. Add the 360Messenger Whatsapp Polling node.

   

3. Select Add to workflow.

   

Step 2: Configure Your Credentials

Connect your 360Messenger account using your existing credentials.

If you have not created credentials yet, enter your API key and save the connection.

Step 3: Configure the Polling Interval

Set the interval at which n8n should check for new messages.

The node will automatically request new data from 360Messenger based on the configured schedule.

Step 4: Build Your Workflow

After receiving new messages, you can:

• Send automated responses.

• Create CRM records.

• Update spreadsheets.

• Trigger notifications.

• Process customer requests automatically.

Step 5: Activate the Workflow

Save and activate your workflow.

Once activated, n8n will continuously check 360Messenger for new messages and execute the workflow whenever new data is detected.

When Should You Use Polling Mode?

Polling Mode is recommended when:

• You need multiple workflows to use the same WhatsApp account.

• Real-time message processing is not required.

• You are building reporting or data synchronization workflows.

• You need greater flexibility across different automation scenarios.

If instant message processing is required, Webhook Mode may be a better option. However, for multi-workflow automation, Polling Mode provides the most flexible solution.