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How to Use the 360Messenger Node in Webhook Mode in n8n

Last updated on Jun 23, 2026

How to Use the 360Messenger Node in Webhook Mode in n8n

Webhook Mode is the recommended option when you need to receive WhatsApp messages in real time. In this mode, every incoming message is sent directly from 360Messenger to n8n and immediately triggers your workflow.

What Is Webhook Mode?

Webhook Mode creates a direct connection between 360Messenger and a single n8n workflow. Whenever a new WhatsApp message is received, the workflow starts instantly without waiting for scheduled checks or polling requests. Real-time webhooks are commonly used to trigger workflows immediately when an event occurs.

Important Limitation

A webhook connection can only be assigned to one workflow at a time.

If you need to process incoming messages in multiple workflows, consider using Polling Mode instead.

Step 1: Create a New Workflow

In n8n:

  1. Create a new workflow.

  2. Add the 360Messenger Whatsapp node.

  3. Select On New 360messenger Whatsapp event as the trigger type.

Step 2: Configure Your Credentials

Connect your 360Messenger account by selecting or creating your credentials.

Make sure your API credentials are valid and active.

Step 3: Activate the Workflow

Save and activate the workflow.

Once the workflow is active, n8n will generate a webhook endpoint that can receive incoming events. n8n uses webhook URLs to trigger workflows automatically when external services send data.

Step 4: Receive Messages in Real Time

After activation, every incoming WhatsApp message received by your connected 360Messenger number will trigger the workflow immediately.

To receive messages and test the node, you can activate the node by pressing the key Execute step. Upon receiving the first message, the result will be displayed to you immediately.

Troubleshooting

If messages are not triggering the workflow:

  • Verify that the workflow is active.

  • Check that Webhook Mode is selected.

  • Confirm that your 360Messenger connection is active.

  • Make sure the workflow is not already connected to another webhook configuration.

Webhook Mode provides the fastest and most responsive way to process WhatsApp messages in n8n, making it the preferred option for real-time automation workflows.