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What Is Chatwoot?

Last updated on Jun 23, 2026

What Is Chatwoot?

Chatwoot is an open-source customer engagement platform that helps businesses manage conversations from multiple channels in one place. It allows teams to handle customer support, live chat, email, social media, and messaging apps through a unified inbox.

With Chatwoot, businesses can improve customer communication, collaborate more efficiently, and automate support workflows. Chatwoot also supports integrations with third-party services, making it a flexible solution for customer support and engagement.

By integrating Chatwoot with 360Messenger, you can manage WhatsApp conversations more effectively and create a seamless customer communication experience.